Loom terms

DNS text record

A type of DNS record that lets you associate text information with a domain name.

What is a DNS text record in Loom?

Loom does not specifically have a feature called a "DNS text record". However, in general, a DNS text record (TXT record) is a type of resource record in the Domain Name System (DNS) used to provide human-readable text information. It can contain arbitrary text but can also be used to define machine-readable data, such as security or abuse prevention information. For instance, TXT records are often used to verify domain ownership, ensure email security, or implement Sender Policy Framework protocol. If Loom requires domain verification or similar processes, it might ask users to add a specific TXT record to their DNS settings.

How to set up a DNS text record in Loom?

Loom does not directly provide a feature to set up a DNS text record as it is a video recording and sharing service, not a domain management service. DNS text records are typically managed through your domain provider's control panel (like GoDaddy, Bluehost, etc.).

To set up a DNS text record, you would need to log into your domain provider's control panel, navigate to the DNS management section, and add a new TXT record with the specified values. The values you need to enter will depend on what the TXT record is for. For example, if you're setting up email authentication, you might need to enter values provided by your email service.

If you're trying to verify your domain with Loom for a custom email address, you might need to add a TXT record with a value provided by Loom. In this case, Loom should provide instructions specific to their service. If you're unsure, it's best to reach out to Loom's support or your domain provider's support for assistance.

Why is my DNS text record in Loom not working?

There could be several reasons why your DNS text record in Loom is not working. One common issue could be incorrect configuration. If the DNS text record is not properly set up, it may not function as expected. This could be due to a typo in the record, incorrect syntax, or missing necessary information. It's important to double-check the configuration and ensure it matches exactly with the required format.

Another possible reason could be propagation delay. When you update a DNS record, the changes need to propagate across the internet, which can take up to 48 hours. During this time, the record may not work correctly. If you've recently made changes to your DNS records, it's possible that they haven't fully propagated yet. Additionally, your local system or network may have cached the old DNS records, which can be resolved by clearing the DNS cache.

Can I change the DNS text record in Loom?

Loom does not directly provide an option to change the DNS text record as it is primarily a video recording and sharing platform. DNS text records are typically managed through your domain provider or hosting service.

If you're trying to verify your domain with Loom for sending emails or other purposes, you might need to add a specific DNS text record provided by Loom to your domain's DNS settings. This process would be done through your domain provider's platform, not Loom itself. Always ensure to follow the instructions provided by both Loom and your domain provider to avoid any disruptions to your service.

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